Refund Policy

At menfashion, we prioritize your satisfaction with every purchase. If you need to return a product or request a refund, our straightforward policy is designed to assist you efficiently. Below are the details of our return and refund policy, along with a timeline for processing.

Conditions for Returns

Damaged or Defective Products:
If you receive a damaged or defective product, please contact our Customer Support Team at service@menfashion.com within 7 days of receiving your order. We will help you with the return process and offer either a replacement or a full refund.

Incorrect Items:
If you receive an incorrect item, notify us within 7 days of receiving your order. We will provide return instructions and promptly send you the correct item.

Unopened and Unused Products:
If you wish to return an unopened and unused product for reasons other than those mentioned above, please reach out to us within 14 days of receiving your order. The return shipping costs will be your responsibility.

Steps to Return

  1. Initiate Return:
    Email us at service@menfashion.com to start the return process. Include your order number, a description of the issue, and any relevant photos.

  2. Receive Return Authorization:
    Our Customer Support Team will review your request and, if eligible, provide you with a Return Authorization (RA) number. This RA number must be included with your return.

  3. Ship the Item:
    Pack the item securely in its original packaging, including all accessories. Clearly write the RA number on the outside of the package. Return shipping costs are your responsibility unless the return is due to our error.

  4. Processing Refund or Replacement:
    Once we receive and inspect the returned item(s), we will process your refund or replacement. Refunds will be credited to your original payment method, and replacements will be sent out promptly.

Refund Processing Timeline

Below is a chart detailing the expected processing times for each step of the return and refund process:

Process Step Expected Processing Time
Customer initiates return Within 3 days
Approval and RA issuance Within 3 days
Return shipment received by us Within 3 days
Inspection and processing Within 3 days
Refund issuance or replacement Within 3 days
Total Process Time Up to 15 days

Please note that the total processing time may take up to 15 days from the initiation of the return to the issuance of the refund or the dispatch of a replacement. This timeline may vary depending on shipping times and payment processing by your financial institution.

Contact Information

For any questions or assistance regarding returns or refunds, please contact our Customer Support Team at:

We are dedicated to ensuring a smooth and transparent return and refund experience. Thank you for choosing menfashion.